Our biggest struggle with communication is when we simply assume it happened.
There are two schools of thought that explain how we perceive this motion. Flow and Force.
☝️We take for granted the power of the spoken word. We presume that our intentions are received in the manner in which we delivered the message.
💡Today the potential communication bias is more likely in part, due to the diverse channels.
🔂There are two schools of thought that explain how we permit this motion — Flow and force.
🔺Our communication experiences are like holding a garden hose that’s been crimped in the middle.
💧Some water can flow through, but not very much. If you want to increase the rate at which water passes through the hose, you have two options.
🌊The first option is to crank up the valve and force more water out.
🆑Now this option increases anxiety, induces stress, and communicates haste.
🚿The second option is to simply remove the bend in the hose and let the water flow naturally.
🔺Unbinding the hose improves the flow and reduces force so that communication is allowed to follow a natural channel.
‼️ Leaders understand that proper flow of communication is essential for proper alignment of people and the work they perform.