Author: Joe Clementi

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  Lessons’ from the NADA Dealer Academy: https://www.nada.org/academy/ The Parts Department is an important asset management component that if mismanaged, will have a negative impact to

Expense management is not sexy at all but you have to admit the title did catch your attention, right? Expense control is not as exciting

Sometimes the external environment challenges our convictions, redirects our focus and skews our reality perception.  The never-ending quest for success clarity has us searching for easy

As a professional salesperson, the burden of creating revenue is your responsibility.  Anytime you are not face-to-face with a prospective customer, you are temporarily unemployed.  The organization

“Intent counts more than technique” – Ian Brodie Intent counts more than technique: While you work on your questioning techniques, know that your intent is